Terms and conditions |
All orders
are subject to the terms and conditions below.
Payment implies acceptance of these. |
Availability |
Our products are available direct by mail
order (via email only) or from our stand at selected
exhibitions.
We do not supply the model trade,
NOTE - we do not operate an online shop and do not
have a business telephone number or address.
This is a part-time hobby business. Sometimes we will be able to deal with
orders within a day or two but on other occasions it may take a week or more.
We will not sell to anyone who posts or circulates in any
other way defamatory or misleading information on any of our products or is
aggressive towards us either by email or in person. |
How to Buy |
You can pay by bank transfer
or credit card.
We no longer accept cheques or postal orders.
|
Order form |
You may find it useful to
download our
Excel
order form (make sure you save it to your PC
before completing your
order details) - and then send this to us. If anything is out of stock we
will amend and return it to you. Alternatively, just email us with your
requirements.
If you
don't want to use the order form - just send send us an email or letter with
your requirements and address.
|
Minimum order charge |
There is a minimum order charge of
£20 (excluding P&P) for mail order customers. This
does not apply at exhibitions. |
Delivery |
Whilst every effort will be made to supply
ex-stock, we will notify you if we cannot deliver your order within
twenty-eight days. Please bear in mind that this is a part-time hobby
business for us and, on some occasions, there may be a delay of up
to two
weeks until the despatch of your order.
Please quote your email address when you order and we will advise you
of any delays in excess of this. |
Postage, packing
and handling charges |
Orders up to £24.99 add £4.00
Orders from £25.00 to £50
add £5.00 Orders from £45.01 to £95
add £6.50 Orders from
£95.01 to £150
add £10.00 Orders from
£150.01 to £300
add £12.00 Orders over £300
post free
The above prices are for deliveries to UK addresses - Overseas customers please
email us for a price |
Faulty goods, shortages and orders lost in
transit |
We aim to despatch goods in perfect condition
but occasionally a sub-standard item may slip through our quality control
system. If you receive goods which are deficient in this way please return
the faulty item or detail the shortage together with proof of purchase. We
will replace the item and refund your postage provided you notify us
within 30 days of purchase.
When orders are despatched we obtain a Proof of Posting which
covers the value of the goods. Orders above the Royal Mail minimum
compensation amount are sent using Signed For or Special Delivery post
according to their value.
If an order is lost or damaged in the post we will make a claim to the
Royal Mail after the appropriate time has elapsed under their
compensation arrangements. We will not send
replacement goods or a refund until the Royal Mail have completed their
investigation. |
Prices and specification |
We aim to maintain prices between each issue
of our price list but occasionally our suppliers may increase the prices
charged to us. We reserve the right to amend any of our prices at the date
of despatch. We also reserve the right to amend the specification of our
products at any time. |
VAT |
We are
not registered for VAT and therefore
all prices exclude VAT. Overseas customers will
not therefore be able
to reclaim VAT. |