Price list and terms

 

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Price list and terms
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  Price list  May 2013 This list supercedes all previous lists. Click the hyperlink to download our current price list in PDF format. Download now

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Availability

All products are available direct by mail order or from our stand at selected exhibitions.

Payment

Cash, postal order or cheque with order. Unfortunately, we are unable to accept credit cards or foreign currency or non - Sterling cheques.

Please make your postal orders/cheques payable to BRASSMASTERS.

If you want the goods quickly we recommend that you pay electronically directly into our UK bank account

Details of the account are on the excel order form

 

Please contact us first to ensure the items are in stock

 

You may find it useful to download our excel Order Form (make sure you save it to your PC before completing your order details) - and then send this to us. If anything is out of stock we will amend and return it to you

 

Please email us when you have made the payment

For overseas customers only we can make special arrangements to take payment via Paypal - please email us to discuss.

Delivery

Whilst every effort will be made to supply ex-stock, we will notify you if we cannot deliver your order within twenty-eight days. Please bear in mind that this is a part-time hobby business for us and that we only collect our post once each week. We also have to wait up  to ensure cheques are cleared and that this is notified to us. Therefore, on some occasions, there may be a delay of up to two weeks between your letter, the cashing of your cheque and the despatch of your order. For those with email please quote your email address when you order and we will advise you of any delays.

Postage and packing

Orders up to £20                           add £1.50
Orders from £20 to £45                  add £2.50
Orders from £45 to £95                  add £4.00

Orders from £95 to £150                add £8.50

Orders from £150 to £300              add £11.50

Orders over £300                           post free

Overseas customers please email us for a price

Faulty goods and shortages

We aim to despatch goods in perfect condition but occasionally a sub-standard item may slip through our quality control system. If you receive goods which are deficient in this way please return the faulty item or detail the shortage together with proof of purchase. We will replace the item and refund your postage provided you notify us within 30 days of purchase.

Prices and specification

We aim to maintain prices between each issue of our catalogue but occasionally our suppliers may increase the prices charged to us. We reserve the right to amend any of our prices at the date of despatch. We also reserve the right to amend the specification of our products at any time.

VAT

We are not registered for VAT and therefore all prices are net of VAT. Overseas customers will not therefore be able to reclaim VAT.

 

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